Investigation Outsourcing

Expert leadership exactly when you need it

Our outsourced safety incident investigation services go beyond compliance—they’re designed to drive meaningful organisational learning and continuous improvement. Our expert team conducts thorough investigations to uncover root causes, identify trends, and recommend actionable solutions that enhance safety protocols and reduce future risks.

By outsourcing your safety investigations, you gain access to specialised expertise, advanced tools, and in-depth analysis, all while optimising resources. This approach empowers your business to learn from incidents, improve safety culture, and drive long-term business improvement.

Let us help you transform safety challenges into opportunities for growth, ensuring a safer, more efficient workplace.

Investigation Triage

Active guidance to determine the nature and extent of investigation required to optimise resources for maximum learning and improvement.

1

2 Tailored policy and procedure documents to ensure compliance with relevant industry-specific regulations, driving business objectives.

Policy and Framework

Tier one support

ICAM Investigation facilitation

End to end facilitation of high potential incidents where an ICAM has been indicated.

3 Bronze cover

Quarterly investigation outcome analytics

Management action tracking

Regular monitoring and mapping of trends and insights from workplace incidents and investigations. Dashboard reporting to maintain focus on incidents and outcomes.

4

5 Verification of close out actions

Independent and objective internal audit of completed management actions. Validation that the actions have been closed out effectively and as designed.

6 Silver cover

Tier two support

Our service tracks and reports on agreed management actions over time, ensuring timely completion, transparency and accountability.

7

8 Director resources

Investigation quality assurance

Review of all low level investigations to ensure appropriate information is being collected and recorded.

Annual training and education

Provide tailored training workshops to enhance knowledge and skills across the executive teams and workforce, ensuring you are equipped to manage incidents effectively.

Draft incident Board papers, attend and actively contribute to board meetings, providing valuable insights on workplace incidents.

9 Gold cover

Tier three support

Investigation Outsourcing

Investigation Triage

Active guidance to determine the nature and extent of investigation required to optimise resources for maximum learning and improvement.

1

2

Tailored policy and procedure documents to ensure compliance with relevant industry-specific regulations, driving business objectives.

Policy and Framework

Tier one support

ICAM Investigation facilitation

End to end facilitation of high potential incidents where an ICAM has been indicated.

3

Bronze cover

Quarterly investigation outcome analytics

Management action tracking

Regular monitoring and mapping of trends and insights from workplace incidents and investigations. Dashboard reporting to maintain focus on incidents and outcomes.

4

5

Verification of close out actions

Independent and objective internal audit of completed management actions. Validation that the actions have been closed out effectively and as designed.

6

Silver cover

Tier two support

Our service tracks and reports on agreed management actions over time, ensuring timely completion, transparency and accountability.

7

8

Director resources

Investigation quality assurance

Review of all low level investigations to ensure appropriate information is being collected and recorded.

Annual training and education

Provide tailored training workshops to enhance knowledge and skills across the executive teams and workforce, ensuring you are equipped to manage incidents effectively.

Draft incident Board papers, attend and actively contribute to board meetings, providing valuable insights on workplace incidents.

9

Gold cover

Tier three support

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