Improve your gross margin and operating discipline at the same time
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2
Tier one support
3
Bronze
Annual Planning
Annual senior leadership quality planning to define measurable quality objectives and projects for the year ahead
Key Process Identification
Map core functions that drive the organisation's operations outlining workflows and interdependencies
Policy and Framework
Designing, implementing, and maintaining the business quality management system
Our comprehensive solution includes
Bronze cover
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5
6
Silver
Tier two support
Document Control
Document Structure
Develop a document hierarchy, accountabilities, and governance processes for maintaining and managing critical business process knowledge
Implement a management system to organise and coordinate key process document management. Scheduled reviews, change governance and management as well as creating and retiring controlled documents to ensure business knowledge is captured, structured and efficient
Annual Training & Education
Tailored training workshops to enhance knowledge and skills across the workforce to ensure key processes are communicated and understood as well as manage business risks effectively
Silver cover
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8
Visible commitment and independent attestation in relation to the performance of the quality management system. Attend and actively contribute to board meetings, providing insights on quality management issues
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Gold
Tier three support
Board and Committee Meeting Representation
Reporting and Analytics
Control Assurance
Independent and objective verification of key quality control effectiveness. Sample testing of key controls for key processes to provide comfort that systems are implemented and risks are being managed effectively
Development of principal risks to inform board decisions, management reporting as well as external stakeholders
