There are better ways to run a business than always fighting fires

QUALITY MANAGEMENT

Dan Meredith

6/4/20251 min read

Too many businesses operate in survival mode. They constantly pivot, reacting to and chasing whatever seems urgent or trendy in the moment. But trying to do everything usually means doing nothing well. What's more, if you don't know where you are heading, how can you expect your staff to follow you?

The truth is that clarity beats chaos. There are many examples that demonstrate that businesses that succeed are the ones that craft a clear strategy and stick to it.

According to a meta-analysis conducted by Kulenovic, Folta, and Veselinovic (2021), a quality management system succeeds when six foundational elements are in place. Together, they offer a blueprint not just for quality, but for strategic clarity and execution:

  1. Top leadership and commitment – Strategy must start at the top, with leaders who are aligned, consistent, and deeply committed to long-term direction.

  2. Customer focus – A great strategy stays grounded in what customers actually need—not just what competitors are doing.

  3. Employees – People thrive when they know the "why" behind the work; clarity helps them stay engaged and deliver excellence.

  4. Suppliers – Strategic focus extends beyond your walls; strong partnerships ensure alignment from end to end.

  5. Information and analysis – Data keeps your strategy anchored in reality, helping you stay the course or make purposeful adjustments.

  6. Processes – Consistent execution of a focused strategy relies on well-defined, repeatable processes—not reinventing the wheel every quarter.

The most successful businesses aren’t the most reactive, they're the most disciplined.

Craft your strategy. Align your people. Stick with it.

Contact ⚡Virtus Advisory⚡ to discuss.